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Let's go with 4 stars golden nugget casino in lake charles Why you might ask because nothing is perfect, and it's not Vegas. Although very nice and the theme with trying to bring Vegas to Louisiana is all fine and dandy this ladies and gentlemen is about the best you'll get for South West Louisiana.
Walking into this Hotel Casino is very nice, right away you can tell the time and effort that was placed into the establishment. When Tillman says best of the best he golden nugget casino in lake charles joking. Now of course I only stayed one night because I was passing through but from my night experience I had a very good time! The room I selected to stay in was very nice, with clean crisp linen. The room smelt very clean and looked well kept. The view over looking the lake behind the hotel over looking the pool was awesome and everything was wiped down and in place.
Gaming Area, was huge just like Vegas a person could actually get lost lol. It was nice thought waitresses and waiters everything serving drinks and checking up on the gamers as they played the night away. The only part I didn't like was the smoke but hey it was to bad, you could just tell is all.
They had just about any game you could think of and it was fun, although golden nugget casino in lake charles a big gambler I did try my luck at craps and won a very pretty amount "Whopp whoop" lol! The pool area "WOW" it's very nice and huge! And it almost makes you feel like your in the tropics lol. Definitely when I go back I'll spend more than a night to get to experience the rest of it, cause there's lots to do inside this place just only experienced alittle of it.
I stayed at the Golden Nugget Sunday, July 30 - Tuesday, August 1 and I was very dissatisfied with the entire experience: Apparently there were two guest staying in the hotel with the same name of "Kelley Lewis". Therefore, it took at least 15 minutes to find my reservation.
During the check-in process, I felt like I was being interrogated for a crime as the check-in agent was 'concerned' that the address on my drivers license did not match the address used to make the reservation. I explained multiple times that my reservation was made via a travel agent. The other three rooms that were reserved by the travel agent for the other guests in source group had a smooth check-in and I explained to her that we were probably all under the same reservation.
This was approximately 3: At some point prior to 6: I still had not received a text by this time, so my guest went to the front desk and was informed, pretty nonchalantly, that our room was available. However, since his name wasn't on the reservation as well, he was not able to obtain the keys.
I attempted to pay for drinks on my credit card, but my credit card was declined, which was odd. So I utilized another form of payment. Based on the fact that I walked into an occupied room, I would have expected golden nugget casino in lake charles member of management to reach out to me and I am stillwaiting on that call.
However, in the handicap accessible room, the toilet is located in the shower area, which for a non-handicapped person traveling with a guest, this set up is NOT golden nugget casino in lake charles. But at this point, I just wanted to get into a room and relax, so I was willing to make it work. Unfortunately, the shower was not draining which http://pastalion.info/sun-cruz-casino-boat.php my guest and I had our feet in dirty water each time we needed to utilize the toilet.
Again, after the bad experiences with BOTH rooms, I would have expected to hear from a member of management. Still, no contact has been made. The fraudulent activity was that the Cabana attendant ran my credit multiple times to pay for the cabana on Sunday Cabana 31although someone else in my party had reserved the Cabana and had already paid for the cabana.
Clearly at this point I'm a bit upset because I have spent more time at the front desk then enjoying the company of my friends. His lack of customer service skills sent me over the edge to say the least. The property is gorgeous, casino clean and well maintained, pools are fantastic, rooms can compete with the best. With that being said, this resort is seriously lacking in golden nugget casino in lake charles areas of service.
Its so golden nugget casino in lake charles, because we want to like the Nugget more than L'auberge because it is more modern and more luxurious, but to no avail L'auberge wins because of the attention to detail and guest service. Here is the results of our latest stay in early July: In fact, i literally had to track one down and beg for help. This is exactly what happened while we were having lunch at Landry's and 30 minutes later we had our keys.
Come on Nugget, have enough staff on hand Casino myr20 free malaysia to this restaurant, its a bit hidden and it seems to always be empty, but its very good and a great wine list!
Service at the swim up bar is pretty solid. But when paying our tab and presenting our Landry's Select card it took 30 minutes to get a manager to credit our Landry's points and present our room charge The bartender was very friendly and drinks were served promptly, but we waited 45 minutes for a burger and fish tacos. Really, why does golden nugget casino in lake charles staff always have to find a manager when a Landry's Select card is presented Not at the front desk, once again they were quick, organized and professional.
Once again it was guest services. I was playing in the casino, so my wife called for a bellman and to have valet pull our car around. Thats a pretty standard request isnt it? Well, they told her it would be 30 minutes for a bellman, but 45 minutes for our car!! And even worse it took 45 minutes for the bellman and an hour and 15 minutes for our car!! I can bring my own bags down and pull my own car around just like at Motel 6.
Come on Nugget, these guys all work for tips, youre not paying them much hourly, their tips are coming up short because they bet365 streaming taking an hour, staff up, train up, polish your staff, and provide adeqaute guest service in at least a somewhat timely manner.
But service has to improve at the Nugget, its just too nice to disappoint. If a manager wants to come out and greet the Select customer that would be nice and I understand that, but dont make the guest wait longer than usual. The first thing we noticed was the smoke. It hit me as I entered the door. We go to Vegas at least once or twice a year, going again in October. Only some Vegas casinos allow smoking in designated areas, otherwise it's outside.
Even the hotel rooms are smoke free. So the smoking was a turnoff for me. The casino bet365 desktop login clean and still looks new. There was a long line to get a player card. Golden nugget casino in lake charles, they did have someone with an automated scanner please click for source activate "new player" cards while you wait in line which saved us about 20 minutes and she was really friendly so we appreciated her speediness.
We passed and elected golden nugget casino in lake charles go to Golden nugget casino in lake charles of Capri. Not sure we'll come back. There are plenty of penny slots to enjoy if you are not much of a gambler like me. The only downside is the smoking Avoid the buffet restaurant My review is based off of the hotel stay. The pool area is nice and my family enjoyed our time there.
My husband and I brought our two daughters, ages 7 and 7 months. We have family time during the day and then we grownups take turns doing the casino at night. We read article staying Saturday through Tuesday, and right now it's Monday.
Today my husband went home while my mom and I are staying one extra day. My mom and 7 year old are out and about while I'm staying in with my 7 month old baby. There is some construction going on that is very sporadic and loud. It wakes the baby up each time they start up again.
Poor thing can't get a full nap and poor me, having to listen to the baby cry! Finally at 2 pm, I called the front desk to ask about the construction and to see when they anticipated it being done. I talked to somebody after pressing the "front desk" button on the phone in my room, but she said "oh, ok, let me transfer you to the front desk".
So I waited on hold for over 20 minutes for somebody to take my call. A lady did finally answer my call by saying "are you wanting to speak with someone? Yes, I do want to speak with someone! She sympathized with my situation but said she didn't know when construction would stop. She said I could move rooms, but would not offer any sort of room upgrade as compensation for my trouble. Can we talk about how much STUFF telechargement casinos jeux gratuits sans machines sous is to move when you have kids?!?
She said there were no upgraded rooms available on a Monday? She said she'd call me if one becomes available. So I guess I'll just wait here with a crying baby, holding my breath to see what she click the following article do for me Pretty sure nobody cares about my situation, and pretty golden nugget casino in lake charles nobody cares about a screaming baby but me.
But the front desk "sympathizes" with my situation. So let's start with checking continue reading. On the other hand once we moved past this.
Golden Nugget Lake Charles is a golden nugget casino in lake charles waterfront casino resort in Lake Charles, LouisianaU.
Golden Nugget Lake Charles is the fifth Golden Nugget property, joining the original location in Downtown Las Vegasand others in Laughlin, Nevada ; Atlantic City, New Jersey and Biloxi, Mississippi.
In DecemberPinnacle agreed to acquire Ameristar. Landry's owner Tilman J. In Decemberconstruction topped out on the story accommodations tower. The casino opened to the public on December 7, The casino floor at Golden Nugget Lake Charles features a 6-table poker room1, slot machines60 table games and golden nugget casino in lake charles gaming.
The acre resort is also home to a new hole championship golf course, with driving range, golden nugget casino in lake charles house, pro shop and dining room.
From Wikipedia, the free encyclopedia. Golden Nugget Lake Charles Location Lake Charles, Louisiana Opening date December 7, No.
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